• We hope you like our items, but if you are unhappy with our products for any reason, you will just need to contact us in writing to request a refund and this must made be within 25 days of receipt of your order. You will then need return items back to us in perfect unused condition, in the original packaging and within 14 days of receipt of the written notification of the return or exchange of goods along with your reference number.
  
  
• Please note 'made-to-order' items are non-returnable.
  
  
• For more information on how to return a product, please visit our please visit our Returns page.

Standard Delivery
• Parcels & Small Items: £7.50
• Medium & Large Items: £55
• Northern Ireland, Channel Islands and Scotland deliveries: £95

Free Standard Delivery:
Available on all orders over the value of £1000 for delivery to a Mainland UK address (excludes Northern Ireland, Channel Islands and Scotland).

White Glove Delivery:
• Medium & Large items: £130

White Glove Delivery + Assembly:
• Medium & Large items: £190

For full details about delivery terms, please visit our Delivery page.

When you shop with us, the price you see is the price you pay at checkout – there are no hidden fees, duties or additional charges upon delivery.

By not passing on import taxes or duties to our customers, we aim to make your shopping experience enjoyable, straightforward, and cost-effective.

Export duties and fees may apply for international orders (ie. outside of the UK and EU regions from which we operate).

We provide trade pricing to interior designers, property developers & architects.Trade pricing is available on all our non-sale items and bespoke / custom work.

To apply for a Trade Account please visit our Trade Accounts page.